Welcome to WhiteCoatStore
Please read our Shipping Policy carefully to understand how our digital products are delivered.
1. Nature of Products
All items available on WhiteCoatStore are digital products, such as:
- Social media templates
- Clinic marketing materials
- Editable designs
- eBooks, guides, and planners
- Digital courses or video resources
Since our products are digitally delivered, no physical items are shipped to your address.
2. Delivery Process
- Once your payment is confirmed, your digital product will be delivered instantly via download link or email.
- You will receive a confirmation email containing product access details within a few minutes of purchase.
- In some cases, email delivery may take up to 15–30 minutes depending on your payment method or network connection.
3. Access and Download
- Products are available through direct download links or via your registered account dashboard (if applicable).
- Please ensure your email address is entered correctly during checkout to receive your files successfully.
- If you do not receive your product within 30 minutes, kindly check your spam/junk folder or contact our support team.
4. Technical Support
If you face any issue in accessing or downloading your digital files:
- Email us at support@whitecoatstore.com
- Mention your order ID, payment screenshot, and product name
Our team will assist you promptly within 24–48 hours.
5. No Physical Shipping
We do not provide courier delivery, postal shipping, or any physical dispatch for any of our products.
All items are delivered digitally only through secure online channels.
6. Contact Information
For any shipping or delivery-related questions, please reach out to us:
📩 Email: support@whitecoatstore.com
🌐 Website: [www.whitecoatstore.com]